Discussion Board
New Service From BRAID Products!
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 05/25/2010 08:29 AM
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Baja Dreamer
Moderator
Hunting Reports / Shooting Sports
Joined: 02/09/2004
Posts: 16165
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re: New Service From BRAID Products!
It was brought to my attention last night by a good friend, that the links I provided were "FLASH XML" and could not be viewed by folks with the new Ipad, and after discussing it with my inhouse IT person, (Wifeo 1.0), I was also informed that the Iphone won;t be able to see this either because neither device will support FLASH. For those of you that are more computer savy than I am, which is probably most everybody, that sounds important!
Anyway, here is the link to the Braid website for those who were interested. Navigating their site should be easy enough from here.
http://www.braidproducts.com/
FISH AND HUNT HARD!
FISH AND HUNT HARD!
Chris
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05/27/2010 02:56 PM
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BillP
Joined: 12/31/1999
Posts: 1936
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re: New Service From BRAID Products!
"This will be of great interest to anyone who has had problems in the past trying to find something(s) they wanted at their local shop that were either sold out or never stocked."
Don't know why anyone would ever have a problem getting something from Braid. Anytime a customer wanted something I didn't stock or was out of, I could order it and Dennis would always have it to me in a day or two.
This post edited by BillP 05/27/2010
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05/27/2010 03:11 PM
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Baja Dreamer
Moderator
Hunting Reports / Shooting Sports
Joined: 02/09/2004
Posts: 16165
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re: New Service From BRAID Products!
I never had a problem with it either Bill. I had the exact same great experience with Dennis' customer service that you had. Even on the rare occasion that they were out of stock on a popular item, I was told usually to the day when it would be in so that I had an answewr for my customer.
But no shop carries everything, and I have known of several that just plain didn't like making special orders for anything. I never understod reasoning like that!
FISH AND HUNT HARD!
FISH AND HUNT HARD!
Chris
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05/27/2010 03:35 PM
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BillP
Joined: 12/31/1999
Posts: 1936
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re: New Service From BRAID Products!
Baja Dreamer wrote:
But no shop carries everything, and I have known of several that just plain didn't like making special orders for anything. I never understod reasoning like that!
This always amazed me too. Everybody's pretty much priced the same, the only thing you have to sell is service. If someone needed something in a hurry and I couldn't get it in time, I'd call other tackle stores to find it for them and send them there. I didn't fear the competition and it bought me tremendous customer loyalty.
It ain't rocket science!
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06/01/2010 10:01 AM
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grifft
Joined: 02/21/2007
Posts: 130
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re: New Service From BRAID Products!
BillP wrote:
Baja Dreamer wrote:
But no shop carries everything, and I have known of several that just plain didn't like making special orders for anything. I never understod reasoning like that!
This always amazed me too. Everybody's pretty much priced the same, the only thing you have to sell is service. If someone needed something in a hurry and I couldn't get it in time, I'd call other tackle stores to find it for them and send them there. I didn't fear the competition and it bought me tremendous customer loyalty.
It ain't rocket science!
I hear what you're both saying, but as a fishing tackle "consumer" I can't tell you the number of shops I've been in (not big box stores either) where they're reluctant to order something for one customer. Here in FL, some shops have gotten lazy to the generally high overall volume of sales (though the recession has cut into that) and the tackle reps from Penn/Shimano/... are a joke -- try and get them to answer the phone. I once talked to a senior Shimano official about their rep in West Central FL and he acknowledged, "yeah, we need to work on that". So they promoted him...
Back in 2004 I waited over two months for Accurate Frames to be ordered from my local tackle shop (who was an Accurate dealer). I know they were in stock because I called Accurate first and talked to Matt. Give me a break. So the ability to order directly from a manufacturer can be a blessing.
Tom
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06/01/2010 12:01 PM
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fishybuzz
Joined: 04/22/2007
Posts: 17896
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re: New Service From BRAID Products!
Being able to order directly from a manufacturer is a really good deal IMOl.....you can get exactly what you want and as many as you want....KUDO to Braid for making it easy....
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06/01/2010 12:27 PM
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Akfish
Joined: 12/31/1999
Posts: 176
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re: New Service From BRAID Products!
I can't believe that dealers like this! With free shipping and no tax, dealers can compete only by lowering prices below list ... As a consumer it's a good deal, but I worry that local dealers will just stop carrying Braid products.
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06/01/2010 04:39 PM
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Baja Dreamer
Moderator
Hunting Reports / Shooting Sports
Joined: 02/09/2004
Posts: 16165
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re: New Service From BRAID Products!
grifft wrote:
BillP wrote:
Baja Dreamer wrote:
But no shop carries everything, and I have known of several that just plain didn't like making special orders for anything. I never understod reasoning like that!
This always amazed me too. Everybody's pretty much priced the same, the only thing you have to sell is service. If someone needed something in a hurry and I couldn't get it in time, I'd call other tackle stores to find it for them and send them there. I didn't fear the competition and it bought me tremendous customer loyalty.
It ain't rocket science!
I hear what you're both saying, but as a fishing tackle "consumer" I can't tell you the number of shops I've been in (not big box stores either) where they're reluctant to order something for one customer. Here in FL, some shops have gotten lazy to the generally high overall volume of sales (though the recession has cut into that) and the tackle reps from Penn/Shimano/... are a joke -- try and get them to answer the phone. I once talked to a senior Shimano official about their rep in West Central FL and he acknowledged, "yeah, we need to work on that". So they promoted him...
Back in 2004 I waited over two months for Accurate Frames to be ordered from my local tackle shop (who was an Accurate dealer). I know they were in stock because I called Accurate first and talked to Matt. Give me a break. So the ability to order directly from a manufacturer can be a blessing.
Tom
grifft, that is EEEEZAKLY what we're talking about here! Better service to the customer, and better availability of merchandise.
And if you need to get ahold of the rep..........you just did! 
FISH AND HUNT HARD!
FISH AND HUNT HARD!
Chris
This post edited by Baja Dreamer 06/01/2010
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06/01/2010 07:23 PM
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Hawk
Moderator
Joined: 12/31/1999
Posts: 9034
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re: New Service From BRAID Products!
Baja Dreamer wrote:
It was brought to my attention last night by a good friend, that the links I provided were "FLASH XML" and could not be viewed by folks with the new Ipad, and after discussing it with my inhouse IT person, (Wifeo 1.0), I was also informed that the Iphone won;t be able to see this either because neither device will support FLASH. For those of you that are more computer savy than I am, which is probably most everybody, that sounds important!........
You're right, Chris. It is a big bone of contention right now with two giants squared off playing a game of high tech chicken. On the one side Apple with the iPod, iPad, and iPhone...none of which will play Flash video. On the other side Adobe with its proprietary Flash video that dominates the video market so far. At first I thought it was Jobs' ego and I'm still not convinced there isn't an element of that involved. But he does make a very cogent case for why Apple is trying to push Adobe to adopt a newer "open' (non proprietary) video standard. You can read his complete statement here. He evven wrote it so that us non geek types can understand it. I think.
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06/02/2010 09:00 AM
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Hawk
Moderator
Joined: 12/31/1999
Posts: 9034
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O. T.
How ironic is that. I think the technical problems are the real motivation. Flash causing crashes and security problems on Apple machines can negatively impact sales. He wants to nip that in the bud. With a dash of ego thrown in for good measure. Just my guess.
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