Hi everyone, I frequent these boards and I know that there are a lot of very knowledgeable folks here that would be very welcome on our team. With permission by one of the moderators, I have decided to post the Job ad below on this site, in hope that we can have a few qualified candidates apply for the position. Standard Horizon is a Orange County based Company that manufactures marine electronics. If you are interested or have any questions on this great job, please contact me via email at
[email protected] or by phone at 714-827-7600 ext 1220. I look forward to hearing from you. Scott
Position Title: Marine Product Support Technician
Location: Cypress, California
Job Summary: Working with a team, providing technical and sales related help on marine electronics by answering telephone, email and postal enquires from dealers and the general public.
Job Tasks
· Become highly knowledgeable in the specifications, capabilities and operation of Standard Horizon products
· Answer customer technical inquires regarding Standard Horizon products via telephone, letters, fax and electronic mail
· Work with customers to determine which systems, products or accessories best serves their individual needs
· Identify and recommend improvements in Standard Horizon products, documentation and procedures
· Represent the Company at Industry shows and meetings.
Education, Experience, and Skills Required
· Team Player
· Some experience of working in a customer focused environment
· High school diploma or equivalent
· Positive attitude
· Excellent written and verbal communication skills
· Ability to grasp new concepts quickly
· Data entry skills
· Proficiency on personal computers
· Basic office skills
· Tolerant nature
Desirable Qualifications
· Experience in working as part of a technical support team
· Electronics background
· Experience with boating and marine electronics
· Competent with the Windows operating environment, including Microsoft Word, Excel, Outlook. Experience with SAP is also helpful
· Foreign language